Lightspeed Retail POS reviews
About Lightspeed
Lightspeed is a reliable and effective POS and Payments platform with a long track record of providing innovative solutions for a wide range of businesses. Lightspeed offers several different products, including Lightspeed Restaurant POS. However, in this review, we will focus on the retail version.
Lightspeed Retail POS stands out as one of the top POS systems in Australia. If you’re a retail business looking for powerful, all-around POS software, Lightspeed Retail is your best bet. The platform has excellent features and functions that will help you run and manage your retail store business better than the competition.
The Lightspeed platform also offers a range of features, from inventory tracking to sales reports, that will streamline your operations, leading to increased efficiency and profitability. In addition, the Lightspeed software is highly adaptable and customisable and has extensive configuration options.
Lightspeed Retail POS Key Features
1
Easy Installation and Training
Since the POS is easy to install, you do not have to worry about hiring an IT expert. Getting familiar with the platform requires minimal training, so you can start using it right away without having to worry about complicated POS hardware.
The interface is also designed with a simple layout that makes navigation faster and easier for new employees to learn. If you don't have time to onboard yourself, our Launch and Professional Services team will be there every step of the way to provide dedicated, hands-on, prioritised support from retail and technical experts.
2
Extensive Feature Set
Lightspeed Retail offers a wide range of features that cater to the needs of growing retailers and those with online stores. These features include inventory management, customer tracking, barcode scanner, sales reporting, and more.
In addition, Lightspeed integrates with numerous other business tools, such as Xero, to ensure all your business needs are met.
3
Affordability
One of the best things about Lightspeed is that it offers 24/7 support from a dedicated team of retail and technical experts.
4
Comprehensive Reporting
Understand your sales and inventory performance to make data-backed decisions with Custom Reporting. Unlock detailed inventory and sales reporting from Brands & Suppliers, Products & Categories, COGS & Margins, Customers & Staff and Outlets & Registers.
Customise and save inventory, sales, tax and payments reports and be able to schedule regular reports to be emailed each week or month. Save time, automate insights and drill down on data.
5
Extensive Payment Options
Lightspeed Payments is embedded with Lightspeed Retail POS, allowing retailers to process sales, get paid, and streamline business operations on one unified platform.
With Lightspeed Payments, it's easy to accept various payment options from your customers, from cash to credit cards and digital wallets. You can also accept payments online via your eCommerce store.
6
Customer Relationship Management
Deepen your customer relationships, streamline your marketing initiatives, and grow your bottom line with Lightspeed Retail Advanced Marketing.
Engage with your customers online and in-store and get your loyalty initiatives up and running quickly with features and automation designed for busy retailers.
Our solution gives you the data you need to launch top-performing marketing campaigns that deliver a higher ROI.
7
Easily manage inventory across locations and channels
With a powerful cloud-based inventory system that unites all your channels, you can manage everything—from adding new products to creating variants and monitoring stock levels—in seconds.
Simplify management and reporting, sell deeper, and automate manual workflows with NuORDER by Lightspeed—the only closed-loop B2B trade network. With the B2B Catalog, you can also automate your supplier information and access thousands of products synced straight to your POS.
Order directly from Lightspeed Retail with built-in purchase orders. Easily fulfil and deliver special orders for customers.
With our Scanner app, you can easily count products, track inventory, and fulfil orders from the shop floor.
8
Integrations with market-leading tools
Connect your POS with Lightspeed’s partners to run your business at full capacity from one place. Seamlessly integrate your vital business tools with Lightspeed ePOS — accounting, marketing, eCommerce, etc. Some of our popular integrations include Xero, MYOB, WooCommerce and BigCommerce.
Centralise your operations and data in one place, save time on admin and increase operational efficiency.
Lightspeed POS System Review: Is It The Best Retail POS?
Lightspeed Retail POS is a complete retail software that offers a wide range of features to help ambitious retail businesses manage their sales operations.
It offers features such as embedded payments, inventory management, customer tracking, and sales reporting, making it an ideal choice for businesses that want a complete overview of their sales performance.
Additionally, Lightspeed Retail POS is known for its easy installation and training features, making it quick and easy to get started. It works with virtually any equipment, including tablets, cash drawers, printers, scanners, modems, and barcode scanners.
How do you use Lightspeed POS?
Lightspeed has been designed based on four simple steps: Create, Sell, Report, and Manage. Once you have installed the software, you will need to create an account and set up your business details. You can then start selling by creating products and adding them to your inventory. Once you have made a sale, you can report on it and manage your stock levels. You can also access real-time sales data to help make better business decisions.
Lightspeed Pricing Options
Lightspeed offers a variety of pricing options, depending on the features you need. Currently, there are 3 different plans to choose from:
- Basic: This is the most basic plan and is designed for the essential day-to-day needs of independent retailers. It starts at $129/month. It offers access to all the essential features of the POS system, such as inventory management and embedded payments
- Core: This plan is ideal for retailers seeking management tools to facilitate business growth and who need additional features such as in-store loyalty and advanced reporting. This plan starts at $229/month.
- Plus: If you are looking for more tools and features, the Plus plan is your best bet. Tailored for advanced customisation and ease of scalability in established retail operations. This starts at $329/month and offers features like custom reporting, API access and customised workflows.
What Security Features Does Lightspeed POS Have?
Lightspeed Retail POS is one of the most secure POS systems on the market. It offers features like password protection, encrypted credit card processing, and more.
In addition, multi-factor authentication (MFA) provides a more secure login process and adds an extra layer of security to user accounts. Enabling MFA reduces the risk of internal/external fraud and identity theft and protects your business from attacks that may compromise your data.
To improve security for Lightspeed Retail user accounts, multi-factor authentication is now available for all users to set up in their user accounts.
Our Verdict
In a nutshell, the Lightspeed POS system offers everything you need from a retail system. It is more comprehansiev than most other systems on the market and also offers a free 14-day trial period to try it out before making a purchase decision.
Additionally, the platform is easy to use and has more features than most businesses require for day-to-day operations.
If you are looking for a reliable and affordable POS system for your retail store, we highly recommend giving Lightspeed a try.
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Specifications
- POS & Payments
- eCommerce
- Advanced marketing
- Inventory management
- Barcode scanner
- Advanced reporting
- + more
Advantages
- Simple, intuitive POS and Payments platform
- Centralise business data & operations
- Robust inventory management capabilities
- Real-time business insights
- Cohesive, connected experience across in-store and online
- Trackable ROI on your marketing efforts
- Integrate with tools you already use
Do not subscribe to lightspeed POS system. Used for 4+ yrs. They are worst than thief or scammer. They charge you money for not using their payment system on top of subscription fee.